NET-01
Starter
Ideal for 1–5 staff
$1,500
one-off setup
- Network setup (router + Wi-Fi)
- Up to 5 workstations configured
- M365 or Google Workspace setup
- Basic security (MFA + AV)
- Printer & peripherals
- 30-day post-setup support
Now boarding
IT that just works, every day.
Email, Wi-Fi, accounts, backups and security, set up properly for offices of 2 to 20 people. Then looked after, so you can stop thinking about it.
What we set up.
Email, calendars and files, done properly.
Google Workspace or Microsoft 365, set up on your own domain. Every person gets their own account, two-step login, and the shared folders they need, and nothing they don't.
- Email on your domain
- Move your old email across
- Shared calendars and inboxes
- Shared drives by team
- Two-step login for everyone
- Licences tidied, no waste
Wi-Fi that reaches every room, and keeps guests out.
We plan where the Wi-Fi points go, set up the firewall, and keep staff, guests and devices like printers and cameras on separate networks, so one can't reach the others.
- Coverage planned room by room
- Firewall set up and updated
- A separate guest Wi-Fi
- Cabling labelled and tidy
- Remote access for staff
- Everything written down
Backups that actually come back.
Three copies of your files, in two places, one of them offsite. Every night, automatically. And we test a restore with you, because an untested backup is just a hope.
3copies2places1offsite
Locked down, without the hassle.
- Two-step login on every accountA stolen password alone can’t get in.
- A password manager for the teamNo more passwords on sticky notes.
- Automatic updatesComputers patched without anyone remembering to.
- Virus and threat protectionOn every laptop and desktop.
- Staff scam awarenessA short session on spotting fake emails.
- Leavers locked out the same dayOne checklist, every account removed.
A new starter, ready by 8:20.
No lost first morning. And when someone leaves, the same checklist runs in reverse.
- 8:00
Laptop ready on their desk
Set up, updated and named.
- 8:05
Logs in with their own account
Two-step login already on.
- 8:10
Email and calendar working
On their laptop and phone.
- 8:15
Opens the shared drives
Only the folders their role needs.
- 8:20
Prints their first job
Printer already connected.
What we work with.
- Google Workspace
- Microsoft 365
- Gmail
- Outlook
- Teams
- SharePoint
- Google Drive
- OneDrive
- Bitwarden
- 1Password
- Cloudflare
- UniFi
- Synology
- Windows
- macOS
- Microsoft Defender
What's included.
A well-designed network is invisible — it just works. We spec, supply, and configure your entire network from scratch.
- Routers, switches & access points
- Structured cabling & patch panels
- VLAN segmentation for guest/staff/IoT
- Wi-Fi coverage mapping & optimisation
- Firewall rules & traffic shaping
Every machine configured consistently — ready for staff on day one with no lingering setup issues.
- Windows & macOS setup & imaging
- Software deployment & licensing
- User accounts & permissions
- Printer & peripheral configuration
- Device naming conventions & asset register
Full deployment, migration, and ongoing admin for the two leading cloud productivity platforms.
- Tenant setup & domain verification
- Email migration from existing provider
- Teams / Meet, Drive, SharePoint rollout
- Shared mailboxes, calendars & contacts
- License management & cost optimisation
From a small office NAS to shared cloud drives — built right, documented, and easy to grow.
- On-prem server build & configuration
- Shared drives in Google Workspace or SharePoint
- Active Directory & Group Policy
- File server & shared drive structure
- VPN & remote access setup
Attackers go after a ten-person office as readily as a large one. We make sure you’re not the easiest target.
- Multi-factor authentication (MFA) rollout
- Endpoint protection & antivirus policy
- Patch management & update scheduling
- Password manager deployment
- Phishing awareness for staff
If you can’t recover from a failure in hours, your backup isn’t a backup plan — it’s a hope plan.
- Automated daily cloud backups
- 3-2-1 backup strategy implementation
- Recovery time objective (RTO) planning
- Offsite & encrypted backup storage
- Quarterly restore testing
Monthly retainer support so your team always has someone to call — without the cost of a full-time IT hire.
- Remote helpdesk (< 2hr response for critical)
- On-site visits (Sydney metro)
- Proactive monitoring & alerts
- Software & license renewals managed
- Quarterly IT health check reports
Moving from legacy on-prem systems to modern cloud — planned carefully so nothing gets lost in translation.
- Current environment audit & gap analysis
- Migration planning & risk assessment
- Data migration with integrity checks
- Cutover with minimal downtime
- Post-migration support & training
Pick your ticket.
Fixed prices, quoted in writing before anything starts.
NET-02Recommended
Business
Ideal for 5–15 staff
$3,500
one-off setup
- Everything in Starter
- Up to 15 devices
- NAS or shared cloud drive setup
- Active Directory / domain setup
- Advanced security hardening
- Backup & disaster recovery plan
- 60-day post-setup support
NET-03
Enterprise
Ideal for 15+ staff or multi-site
Custom
scoped per project
- Everything in Business
- Multi-site or complex environments
- Custom SLA & response guarantees
- On-site project management
- Staff training sessions
- Priority ongoing support
Monthly pass
Support Retainer
- Remote helpdesk (< 2hr critical response)
- Proactive monitoring
- Patch & update management
- Quarterly health reports
- On-site visits (Sydney metro, 2/month)
From $299/month
Ask Kewi.
- Do you service all of NSW or just Sydney?
- Our primary on-site service area is Sydney metro. We can travel to regional NSW for larger projects — this is quoted separately. Remote support is available Australia-wide.
- What size businesses do you work with?
- Typically 1–20 staff. This sweet spot is where the big MSPs are too expensive and a solo freelancer isn’t reliable enough. We’re the right size — senior expertise without the enterprise overhead.
- Can you work with our existing IT setup instead of starting fresh?
- Absolutely. We start with an audit of your current environment and work from there. We only recommend replacing things when there’s a genuine reason — not to upsell you.
- What’s your response time for issues?
- On a support retainer: under 2 hours for critical issues (server down, email outage, security incident), next business day for non-critical. For project work and ad-hoc requests, we’ll give you a timeline upfront.
- Do you do on-site visits or just remote?
- Both. Initial setups and hardware installs are done on-site. Ongoing support is mostly remote with on-site included in the Business and Enterprise retainer plans.
- What if we already have a provider we’re not happy with?
- We handle transitions carefully. We’ll document your environment, take over gradually, and make sure nothing falls through the cracks during the handover. No disruption to your business.
Do you service all of NSW or just Sydney?
Our primary on-site service area is Sydney metro. We can travel to regional NSW for larger projects — this is quoted separately. Remote support is available Australia-wide.